Return policy

This policy explains how cancellations, refunds, and replacements work for digital goods sold through this website.

Digital nature

Products are files or templates delivered electronically. You gain access once payment clears and links are sent.

Cooling-off considerations

Where applicable law grants a withdrawal period for distance contracts, you lose the right of withdrawal once download or access begins, provided we disclosed that fact before purchase.

Faulty files

If a delivered file is corrupted or not as described on the product page, contact us within fourteen days. We will repair or replace the file at no charge.

Refund requests

Refunds for other reasons are reviewed case by case. Approved refunds are returned to the original payment method within ten business days.

How to contact us

Email contact@thefrynnglaxyron.world with your order reference, or write to Wootton Park, Wootton Wawen, Henley-in-Arden B95 6HJ, United Kingdom.